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#RECOVERY CODE SMART SWITCH HOW TO#

When you see spinning dots under the Surface Hub Logo, use the power switch to turn the Surface Hub off again. The device starts and displays the Surface Hub Logo screen. Use the power switch to turn the Surface Hub back on. While the Surface Hub displays the Welcome screen, use the power switch to turn off the Surface Hub. For more information about the power switch, see the Surface Hub Site Readiness Guide (PDF). The power switch is next to the power cord connection. Locate the power switch on the bottom of Surface Hub. If for some reason the Surface Hub becomes unusable and you are unable to initiate a reset from the Settings app, you can still reset the Surface Hub if you have the BitLocker recovery key.

If the reset process encounters a problem, it rolls the Surface Hub back to the previously-existing operating system image and then displays the Welcome screen.

You want to change how you locally manage the device.ĭuring the reset process, if you see a blank screen for long periods of time, please wait and do not take any action.Īfter the reset process finishes, the Surface Hub starts the first run program again.

You are repurposing the device for a new meeting space and want to reconfigure it.

You may have to reset your Surface Hub for reasons such as the following: If the reset option cannot be used, the Surface Hub Recovery Tool is available to reimage the Surface Hub SSD directly. You can specify whether the recovery process preserves other information that is stored on the Surface Hub.

Configuration information that was set by using MDM or the Settings app.

Mobile Device Management (MDM) enrollment information.

Domain-join or Azure AD-join information.

Account information for the device's local administrators.

The information that is removed includes the following: Resetting the Surface Hub returns its operating system to the last cumulative Windows update, and removes all local user files and configuration information.

#RECOVERY CODE SMART SWITCH HOW TO#

This article describes how to reset a Microsoft Surface Hub.